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Glassdoor Including Actual Names to Nameless Accounts: Report

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Glassdoor Including Actual Names to Nameless Accounts: Report

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Glassdoor, the roles web site acquired by Recruit Holdings for $1.2 billion in 2018, permits workers to depart nameless, trustworthy evaluations about their employers — and had a historical past of defending its customers towards authorized pressures from companies.

However a brand new report discovered that Glassdoor has been including actual names to consumer profiles with out consent, per Ars Technica.

The saga started when Monica, a Midwest-based software program skilled who didn’t disclose her final identify, wrote a March 12 weblog submit saying they joined Glassdoor 10 years in the past and have contributed evaluations. However earlier this month, after emailing assist to request assist eradicating data from their account, their actual identify was added to their profile.

Monica claims the assist group took their actual identify from the e-mail request.

Associated: The Co-Founding father of Glassdoor Shares How To Cease Different Folks From Controlling Your Time

“Glassdoor now requires your actual identify and can add it to older accounts with out your consent in the event that they study it, and your solely choice is to delete your account,” the submit stated.

The submit has since prompted backlash towards Glassdoor as customers fear about giving personally identifiable data to the corporate — and presumably getting fired for giving evaluations about their present employers.

Legacy customers like Monica did not need to enter their actual names when accessing Glassdoor initially — solely an e-mail tackle. The modifications started when the corporate began integrating social options from Fishbowl, an app for workplace-related dialog, which can also be owned by its father or mother firm, in July.

Glassdoor’s phrases of use, revised final month, state that parts of a consumer’s profile, together with their names and profile footage, “could also be seen to different customers and the general public.” In sure circumstances, customers can share their profiles with third events, however Glassdoor reassures them that their profiles “is not going to publicly embody or hyperlink” to the content material they submit “semi-/anonymously.”

Glassdoor’s privateness coverage states the corporate might accumulate profile data, together with names, resumes, ages, footage, cellphone numbers, linked social media, and extra from its customers.

Associated: Meta and Apple Aren’t on Glassdoor’s Listing of Greatest Locations to Work This 12 months — and the Firm That Snagged the No. 1 Spot Would possibly Shock You

After the mixing started, Glassdoor began requiring customers to reveal their full names, job titles, and employers. A number of legacy customers who hadn’t shared their full names with Glassdoor discovered after they logged on that their names had been added to their profiles with out them realizing, in keeping with Wired.

“You possibly can’t each be verified and nameless,” Albert Fox Cahn, founder and govt director of the Surveillance Expertise Oversight Undertaking, a pro-privacy group, informed Wired. “You possibly can’t each be a social community and a confidential reporting area. You are able to do a kind of effectively, or you are able to do each of them badly.”

Glassdoor didn’t instantly reply to Entrepreneur’s request for remark.

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