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Vonage, a specialist in cloud communications serving to companies speed up their digital transformation and part of Ericsson, has collaborated with Amazon Net Providers (AWS) to speed up the supply of latest options to thousands and thousands of AWS builders via AWS Market.
This collaboration will convey collectively Vonage’s platform, which is predicated on communications APIs and community APIs that connect with communications service supplier (CSP) networks, Ericsson’s 5G community capabilities, and AWS providers. This may allow AWS and Vonage to create a set of options that empower clients to make use of the community to drive innovation and create a greater general buyer expertise.
Kathrin Renz, Vice President of AWS Industries, mentioned: “AWS and Vonage have a shared ardour for serving to clients ship innovation and worth.
“Working along with Vonage, we purpose to drive new industrial and enterprise functions throughout industries that mix 5G networks and applied sciences like generative synthetic intelligence to gasoline new merchandise and improve the general buyer expertise.”
Omdia’s Cybersecurity Choice Maker Survey 2023 famous that 92% of organizations had suffered a safety incident or breach throughout the previous 12 months, whereas imposter scams resulted in $2.6bn in losses within the US in 2022 alone, in response to the Federal Commerce Fee. Fraud threat is a rising concern for companies, however the dangers will be mitigated.
The brand new Vonage Fraud Safety answer to be made obtainable in AWS Market will embrace the Vonage CAMARA-based* API SIM Swap (in alpha when obtainable), its Fraud Defender answer, enhanced by AWS generative synthetic intelligence (AI) providers, and its Confirm and Quantity Insights APIs paired with Amazon Rekognition. With this new replace, Vonage will additional construct extra options like this that may speed up bringing the facility of community APIs to the market.
Amongst its options, the SIM Swap community API is designed to permit a developer to find out whether or not a telephone quantity has not too long ago modified SIM playing cards and if fraud was concerned. Vonage’s enhanced Fraud Defender API will proactively detect fraud alerts, Vonage Confirm API permits for safe silent authentication, and Vonage Quantity Insights API offers Fraud Scoring capabilities.
The fraud detection capabilities of this answer will probably be additional enhanced by supporting AWS generative AI providers. This may allow companies to higher shield themselves from cellular fraud whereas concurrently enhancing the shopper expertise.
Niklas Heuveldop, Vonage CEO and head of enterprise space international communications platform for Ericsson, mentioned: “By working with AWS, we’ll speed up our potential to embed communications and community APIs in functions and ship new product choices for AWS and Vonage clients.
“With community APIs, we’re exposing new capabilities from inside the 5G community which have by no means been obtainable earlier than, permitting present functions to be enhanced with community info and enabling the event of a brand new class of functions.”
Nick Laidlaw, CTO at Voicify, mentioned: “Voicify already integrates Vonage’s communications APIs into our conversational AI experiences tailor-made for the restaurant business.
“With the brand new Fraud Safety Resolution that features AWS and the addition of community APIs, equivalent to SIM Swap, we will improve the extent of safety we provide for SMS and telephony, making certain transactions are safe and legitimate and reinforcing our dedication to offering a trusted conversational AI service.”
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